Exhibitor FAQs
What is the cancellation policy?
Request for cancellation of paid exhibit space must be made in writing by April 1, 2026, for a full refund, provided all levels of booth space is sold. Cancellations will result in a fee of $100 per booth. After April 1, 2026, no requests for a refund will be considered.
Can I view the Exhibit Hall to see if my company might be interested in exhibiting at future conventions?
Out of fairness to exhibiting companies and our attendees, only registered dental professionals, and exhibiting company personnel are allowed in the Exhibit Hall. If you would like more information about exhibiting, please contact Laura Rhoads, Meetings Director, at laura@stlouisdental.org.
What is included in my exhibit booth?
10’x10′ space, sign, and furniture package of 1 skirted table (30″ high), 2 side chairs and 1 wastebasket, no substitutions. To receive your complimentary furniture package, exhibitors must submit their order on the Exhibitor Contract by September 2, 2026. In addition, exhibiting companies are recognized in the Registration Book, onsite information, GSLDS website and pre-meeting marketing (deadlines apply). A complementary social post for exhibitors to announce their presence at MCDC is also available and will be shared in August.
Who do I contact for shipping information?
Heritage Exposition Services, information contained in Exhibitor Service Kit or you may contact Heritage at 314-534-8500 or exhibitor.services@heritagesvs.com.
Shipments to warehouse:
Heritage Exposition Services will start accepting crates, boxed, or skidded materials 30 days prior to show move in.
Shipments to show site:
Heritage Exposition Services will receive and unload at show site only during exhibitor move-in on Wednesday, September 23, 2026, from 11:00 am – 6:00 pm and Thursday, September 24, 2026 from 7:00 am – 9:00 am. Do not ship to show site any other time.
Outbound Shipments:
Exhibitors are responsible for labeling their exhibit materials and providing outbound shipping information.
I need extra furniture, who do I contact?
All extra furniture, accessories, and modular displays can be rented through Heritage Exposition Services. Order forms are included in the Exhibitor Service Manual or by contacting Heritage at 314-534-8500 or exhibitor.services@heritagesvs.com.
How do I order AV, Electrical, or Internet Services for my booth?
Welcome to Hospitality Audio Visual Service at the St. Louis Union Station Hotel. This area will provide you the place to order all your power, audio-visual, and internet needs for your upcoming show. If you need any help ordering your services, please do not hesitate to contact us. We want to make sure you have exactly what you need for a successful event!
Please follow this link to our online store. Please follow the new user set up instructions to establish your user account with us for all future events.
https://havs.boomerecommerce.com/Pages/Security/Login.aspx
Once completed you will be able to search for or select your event from the upcoming show timeline. If you have any issues at all, please contact Greg at gbuerkle@lhmchotels.com.
Does the Mid-Continent offer a hotel convention room block?
Yes! We encourage attendees to stay and play in luxury! Book your reservation at the low convention rate of $189 plus taxes per night at St. Louis Union Station Hotel, AAA Diamond rated. The last day to receive MCDC room block rate is September 2, 2026. Phoned in hotel reservations, use code “GDS26” 314-231-1234. Visit https://www.mcdcstl.org/hotel-travel/ for hotel information.
How can I increase my traffic at my exhibit booth?
Sponsorship and exhibitor opportunities have been created to offer exhibitors increased exposure to the Mid-Continent Dental Congress attendees. Visit https://www.mcdcstl.org/sponsorship-opportunities/ for details.
How do I register and receive badges for company representatives attending the Mid-Continent Dental Congress?
Exhibitors will receive an email announcing the opening of registration. Badges will not be mailed and are available for pick up onsite. All onsite exhibitor registrations will incur a fee of $25 each.
When can I set up my exhibit booth?
Wednesday, September 23, 2026, starting at 11:00 am.
What are the times the Midway Exhibit Hall open to attendees?
The Midway Exhibit Hall will be open Thursday, September 24, 2026, from 9:00 am to 6:00 pm and Friday, September 25, 2026, from 9:00 am to 2:00 pm. There will be an Attendee Happy Hour in the hall on Thursday from 4:30 – 6:00 pm offering complimentary appetizers and drinks. In addition, almost every course will have a 30-minute mandatory break in both mornings and afternoons. Complimentary food, coffee and/or iced tea will be served during each break.
When can I dismantle my exhibit booth?
You may start to dismantle your booth at the close of Exhibit Hall on Friday, September 25, 2026, at 2:00 pm. No exhibit shall be packed, removed, or dismantled prior to closing on Friday without prior permission from show management.
Will there be a designated lactation room at the Mid-Continent?
Yes, a lactation room will be available both days at St. Louis Union Station in Zephyr Rocket room located on the second floor.
If an exhibitor representative registered and can no longer attend, can you substitute the name for another person for a name badge at no additional fee?
No transfers of name badges will be allowed. False certification of individuals as representatives of an exhibiting company to assist unauthorized persons in gaining admission to the exhibit floor is prohibited.
Will a meeting app be available?
The MCDC meeting app has it all: course locations and times, speaker info, CE certificates, exhibitor listing, maps and more! The meeting app is free and easy to use. It is available 4 weeks prior to MCDC on the app store. Search for “Mid-Continent Dental Congress.”
Where do I park when I arrive to St. Louis Union Station, and will there be a fee?
Convention Discounted Parking Rates
$15 Event Daily Self-Parking – South Parking Lot
$34 Event Overnight Self-Parking – West Parking Lot
$50 Valet Overnight Parking – Main Grand Hall entrance, on East-bound Market Street.
Discounted vouchers will not be provided.
We ask attendees to follow the instructions below. Neither the Mid-Continent Dental Congress nor parking lot company are liable for attendees who do not follow the instructions below and incur fees above the discounted parking rates.
Attendees not staying at hotel – required to park in the SOUTH Parking Lot
- Enter from Market Street on 18th Street. Parking lot is on right.
Attendees will pay daily as they enter the lot. Be sure to inform the attendant you are attending MCDC today so you can be charged correctly.
Hotel Guests – required to park in the WEST Parking Lot.
- Enter Market Street on 20th. Parking Lot is on the right.
Parking fees will be included on the attendee’s hotel invoice. Attendants will be directing any attendees that are not hotel guests to the South Lot. Hotel guests will be provided with a pass upon checkout to use when they exit the lot. Hotel guests can obtain a comp pass from the front desk to freely enter and exit the hotel parking lot during their stay without incurring additional parking fees.
Will there be a social event during the Mid-Continent?
Yes! MCDC Laugh Lab will be held at St. Louis Union Station on Thursday from 6:30 – 9:00 pm. A very special comedy performance by Dr. Brady Smith! Dr. Brady brings his own brand of humor to the table, with a mix of brutally honest life stories, outrageous tales from the dental trenches, and a knack for turning the mundane into the absurd, he delivers a comedy experience that’s raw, relatable, and absolutely hilarious. Dr. Brady combines his love of dentistry, philanthropy, and irreverent humor into a one of-a-kind style that leaves audiences in stitches. Prepare to laugh until your face hurts. Tickets are available during registration. You must register to attend. Click here for more information.
Where can I get coffee during the Mid-Continent?
Starbucks coffee will be available for purchase in the hotel market, which will open on both days at 6:00 am. The Travelin Toms coffee truck will also be onsite by the 20th street entrance from 7:00 am-9:00 am. We will also have complimentary coffee at our morning breaks, beginning at 9:30 am.
Where can I eat lunch during the Mid-Continent Dental Congress?
You will not need to leave St Louis Union Station for lunch. A complete list of onsite restaurants below. You may also visit www.stlouisunionstation.com/taste for further information.
Food trucks from delicious local restaurants will be located outside the 20th street entrance both days from 11:00am – 2:00pm of the convention.
Thursday Food Trucks: Blues Fired Pizza, The MOObile, and Waco Taco
Friday Food Trucks: The MOObile and Waco Taco
NEW BOXED LUNCH DELIVERY TO YOUR BOOTH
With delivery, you can keep your focus on prospects, demos, and negotiations without interruption. The MOObile will deliver your box lunch so you can deliver the sales, and benefit by saving time and reducing walking to and from your booth. Delivery starts in the Midway Exhibit Hall at 1:00pm when attendees are gearing up for their afternoon courses. Deadline to purchase a boxed lunch for each day is September 14 with your Exhibitor Badge Registration.
ST. LOUIS UNION STATION ONSITE RESTAURANTS:
The Pitch Athletic Club & Tavern
The Pitch is the place for fans. Gather for great food and drinks across the street from CITYPARK stadium. Food you’ll want to cheer for. Drinks you can’t wait to celebrate with. This is where sports fans go to get the best seats in the house—and the elevated eats to go with it.
St. Louis Union Station Soda Fountain
Step inside the home of the famous Freak Shakes to get a feast for your eyes and your stomach. From classic diner burgers to fountain drinks with a twist, this place is a dream come true.
The Train Shed
Experience fun and flavor that delights all ages and appetites. A menu with everything from apps and entrées to cocktails and rotating taps makes this the place to gather after a full day of exploration.
1894 Café
The search for casual, family-friendly fare stops here. Pop in for a light lunch or afternoon snack and choose from a selection of sandwiches and salads made to sustain hours of fun.
Landry’s Seafood House
This Gulf Coast legend is a seafood lover’s ideal dinner destination with specialties like Blackened Snapper and Lemon-Pepper Catfish. Dine on the boardwalk for a front row view of the Fire and Light show.
Station Grille
While this historic eatery used to cater to travelers, now patrons can enjoy the panache of a prior time as well as some of the finest food in the city – no train ticket required.
The Grand Hall
Dramatic 65-foot archways and stunning mosaics make this celebrated St. Louis landmark the perfect setting for a vibrant evening of dinner, drinks and catching a 3-D light presentation.
Taco Container
Live everyday like Taco Tuesday! Choose from a selection of tacos.
Cookies & Cupcakes
The best things in life are sweet! Serving: coffee, cookies, cupcakes and fudge. Located next to the St. Louis Aquarium Gift Shop.
What activities are available to me and my company?
Fill your getaway to the gills with a destination that delivers a variety of activities and adventures all in one place listed below. You may also visit www.stlouisunionstation.com/explore for further information.
Show your MCDC badge to receive 20% off during your stay on all attractions listed below. Tickets must be purchased in person, discounts are not available online.
St. Louis Aquarium
Go beneath the surface for an unforgettable underwater adventure in the middle of downtown. Discover the creatures that call our rivers home and journey beyond the shallows to shark infested waters.
The St. Louis Wheel
See the St. Louis skyline from the best seat in the city – a fully enclosed, climate-controlled gondola that lifts guests 200 feet above the street. You can enjoy the sights 365 days a year.
A-MAZE-ING Discoveries Mirror Maze
Prepare to get lost in a labyrinth of mirrors that challenge your sense of direction and your 1904 World’s Fair knowledge. Discover what magic waits inside as you navigate this nod to an iconic fun house.
Ropes Course
Soar three stories over the main floor on this wildly unconventional indoor agility course. Its 30+ obstacles mean hours of fun for everyone – even the littlest adventurers can reach new heights on the Sky Tykes course.
Mini Golf
Bring your A-game to our greens. From first-time putters to reigning champions, this interactive 18-hole course is the perfect destination for carefree fun and friendly competition.
Carousel
Make time for a little nostalgia between your Freak Shake and shark canyon adventure. Go for a spin – or two – on a classic amusement ride that caters to both the young and the young at heart.
Fire & Light Show
This complementary year-round showcase of pyrotechnics and dancing lights is too spectacular to watch just once. Behold as bursts of fire are shot 25 feet in the air against a backdrop of a 100-foot-long waterfall that cascades 40 feet down into the lake.
The Grand Hall Light Show
Sit back, relax, and enjoy the way fireworks, deep-sea dwellers and other vibrant animations shoot across the 65-foot ceiling of the historic Grand Hall. More than 30 video vignettes captivate visitors each hour courtesy of a one-of-a-kind 3D presentation.
The Grand Hall Light Show
Sit back, relax, and enjoy the way fireworks, deep-sea dwellers and other vibrant animations shoot across the 65-foot ceiling of the historic Grand Hall. More than 30 video vignettes captivate visitors each hour courtesy of a one-of-a-kind 3D presentation.
What are the future dates of the Mid-Continent Dental Congress?
Thursday & Friday, September 23 & 24, 2027 @ St. Louis Union Station
Thursday & Friday, September 28 & 29, 2028 @ St. Louis Union Station
Thursday & Friday, September 20 & 21, 2029 @ St. Louis Union Station
Who do I contact for questions not answered here?
You may contact Laura Rhoads, Meetings Director, at 314-569-0444 or laura@stlouisdental.org.