Subject:  Dentist Lab Communication|  Audience: Dentists, Assistants, Lab Technicians   |  CE Credits: 1.5 hours Panel Discussion

Course Description:

LAB DAY SPECIAL EVENT

One of the most critical factors in restorative and implant case success is effective communication between the dental practice and the dental laboratory. This engaging course brings together experienced laboratory leaders and practicing dentists to share practical tools for case submission, design feedback, material selection, troubleshooting, and expectation setting — and to show how today’s labs deliver meaningful value beyond fabrication. A live Q&A segment gives attendees real-time answers to their most pressing questions.

Learning Objectives:

• Identify common communication breakdowns and apply proven prevention strategies
• Describe three or more ways a modern lab adds clinical value beyond fabrication
• Implement practical checklists and workflows to reduce remakes and improve outcomes
• Explain how dentist–lab partnerships improve efficiency, predictability, and patient satisfaction

Featured Panelists & Moderator:

MODERATOR
TBD

PANELIST
Michael Wandling, Master CDT, Operations Manager, Summit-Horizon Dental Lab

PANELIST
Mandy Arena, Dental Laboratory Technician, Denture Specialist & Speaker

PANELIST
Lance P. Martin, DMD, Spring Valley Dental Group, O’Fallon, IL

PANELIST
Claire Carrow, Wiedner, DMD, General Dentist, Alton/Godfrey Area