Harnessing the Powers of Personalities within the Dental Practice
CE Credits: 3 Hour Lecture | Subject: Human Relations/Personalities | Recommended for: All Attendees
Description: Every day, people, whether they are employees or patients, with different personalities and motivations walk into your dental practice. Employees, with their different viewpoints, can either focus on their common denominators or the things that make them different from each other. In this look at harnessing the good and bad of what makes each of us unique, let’s talk about ways to turn differences into strengths within the practice. We will focus on different personality types, both within the practice and your patients, and how a business can be more harmonious and prosper by understanding what makes each person unique and a key part of the puzzle of success.
- Discovering through simple steps what your personality may be as well as others in your practice.
- Learn how to find common denominators despite having different types of personalities.
- Understand what each personality is looking to have from his or her colleagues.
- Realize how differences in personalities can cause unintended disagreements.
About the Speaker:
An advocate of today’s dental assistant, Kevin Henry speaks to dental audiences around the world on topics that empower dental assistants, helping them recognize the leadership role they hold in the practice. With 16 years in the dental publishing industry, Kevin is the former group editorial director for UBM Medica’s dental division, consisting of Dental Products Report, Modern Dental Assistant, Dental Practice Management, Digital Esthetics, Modern Hygienist, Modern Dental Business, and more. He was named as one of the top five influential voices in the industry on Twitter. In Kevin’s former life, he was a public relations director for NAIA, a national small college sports organization. Financial Relationship – none reported.